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Privacy Policy

Effective date: October 13, 2026

This Privacy Policy explains how ION Elevate Media ("ION Elevate Media," "we," "us" or "our") collects, uses and protects your information when you visit our website, book a call with us, or receive text messages from us.

1. Information we collect

We collect information you give us directly, such as when you book a strategy call or fill out a form. This may include:

  • Your name, email address and mobile phone number
  • Your business name, service area and details about your business
  • Any messages or answers you send to us

We may also automatically collect basic technical information such as your browser type, device, IP address and pages visited, through cookies and similar tools, including advertising tools such as the Meta Pixel.

2. How we use your information

  • To schedule, confirm and remind you about your strategy call
  • To respond to your questions and requests
  • To provide and improve our marketing services
  • To send you text messages you have agreed to receive
  • To measure and improve our website and advertising
  • To comply with legal obligations

3. SMS / text messaging

You can opt in to text messages from ION Elevate Media in two ways. Chat widget: if you provide your mobile number through the chat widget on our website and check the optional, unchecked consent box, you authorize ION Elevate Media to text or call that number with promotional messages about our services, offers and updates, possibly using automated means. Booking calendar: if you book a strategy call and check the optional SMS consent box on the booking form, you agree to receive non-marketing text messages about your booking, including appointment confirmations and reminders. Consent is not required to book. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in consent data collected by ION Elevate Media will not be shared, sold, rented or transferred to any third party for their marketing purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How we share information

We do not sell your personal information. We share information only with service providers who help us run our business, such as our scheduling, CRM and messaging platforms, and only so they can perform services for us. These providers are not permitted to use your information for their own marketing. We may also disclose information if required by law or to protect our rights. As stated above, SMS opt-in data and consent are never shared with third parties.

5. Cookies and advertising

We use cookies and similar tools to understand how visitors use our site and to measure our ads on platforms such as Facebook and Instagram. You can control cookies through your browser settings.

6. Data security and retention

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure. We keep your information only as long as needed for the purposes in this policy or as required by law.

7. Your choices and rights

You may ask to access, correct or delete your personal information, or opt out of messages, by contacting us using the details below. To stop text messages, reply STOP to any message. To stop emails, use the unsubscribe link in the email.

8. Children's privacy

Our services are for business owners and are not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact us

ION Elevate Media
79 Mullholland Avenue, Cambridge, Ontario N3H 0C2, Canada
Email: [email protected]
Phone: 548-328-4126

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